Search results for rates rebate
-
Legislative barriers to digital service delivery
Found in Blog / Published 31 July 2018 / By Nadia Webster ,
… innovationThe Lab team has encountered a number of legislative requirements hampering our ability to innovate when designing and delivering integrated and proactive digital services that truly meet people’s needs. For example, while we are proud of the Rates Rebate Alpha we have delivered, the prescriptive Rates Rebate Act 1973 meant we weren’t able to completely flip the process on its head. The legislation requires an applicant to submit a form, which is then signed and witnessed by an author…
-
Building an even better Govt.nz collaboratively
Found in Blog / Published 07 February 2020 / By Mark Kirkpatrick ,
The Govt.nz team have recently been finishing important work that will help deliver better information and services for users in 2020.
-
LabPlus: The value of coding in the open for building integrated services
Found in Blog / Published 25 May 2018 / By Brenda Wallace ,
This post is written by and for developers. We want to share with you the Service Innovation Lab's commitment to open source everything we can, how and why we work this way, and the things we have open sourced that pre-date the creation of the Lab.
-
Turning the rules of government into code using OpenFisca
Found in Blog / Published 12 June 2018 / By Matti Schneider , Nadia Webster ,
At a recent Service Innovation Open Lab session, Matti Schneider presented OpenFisca, an open source computational law engine. Matti, who worked as the OpenFisca Product Owner for the French government, explained how the tool works and its benefits for public service delivery and evidence based policy development through modelling.
-
Service Innovation is full steam ahead
Found in Blog / Published 31 August 2018 / By Karl McDiarmid ,
… Groups want to progress. We will continue to prioritise the work based on what is most urgent and what our All Of Government agencies have the capacity to focus on.
There are currently several streams of work underway at different stages including Rates Rebate, Renting a Property, Notice of Sale and some work on Better Rules across government. Others are in the emergent stage as we talk with agencies about their needs and scope what is needed.
To deliver on the work programme and what the… -
Govt.nz: ANZIA Award winners
Found in Blog / Published 17 September 2015 / By Danielle Crooks ,
… NetSafe. Govt.nz are currently working on a pilot of work for 'Older People', which brings together information from multiple agencies, connecting our users to information and services available. This includes things like high use health cards, rates rebates and accommodation supplement information. Because the majority of online scam victims are elderly, we thought it would be fitting to help NetSafe help keep our users safe online.
It's great to see the work we've been do… -
Service Innovation Lab keen to share a great space
Found in Blog / Published 26 June 2018 / By Darryl Carpenter ,
… get together in a neutral space. It creates a very different dynamic and lets people approach creativity and service design in a totally alternative way.
A great example of cross-agency collaboration, among the range of initiatives underway, is the rates rebate work to make it easier for ratepayers to determine their eligibility for rebates. The team is now considering the lessons learned during the current pilot with Tauranga ratepayers and working with DIA to further develop the service.
In… -
Minister for Government Digital Services Visits the Lab
Found in Blog / Published 18 December 2017 / By Susan Diamond ,
… the Department of Internal Affairs (DIA) on a range of initiatives, including:
digital democracy, helping people participate in government decision-making, better than they can now
the Rates Rebate project which is in the early stages of exploring how this subsidy can be better provided to citizens; and
‘common components’ which are like building blocks for better service development. A good example of this is a service locator… -
A visit to the Service Innovation Lab from Tasman District Council
Found in Blog / Published 12 October 2018 / By Richard Liddicoat ,
… service in the room means much better outcomes. We saw the massive road maps of the service design in action. We saw the large number of people from different agencies collaborating. We saw goodwill and a desire to make things better.
We learnt about the Rates Rebate trial and the Notice of Sale project. We learnt about legislation as code. We learnt about the importance of working across agencies and across disciplines.
We learnt that all of these things help drive a team dedicated to innova… -
Better Rules: a policy advisor’s perspective
Found in Blog / Published 19 April 2018 / By Abbe Marks ,
… confirmed ‘in writing’ for different departments so they can access services?
How do I know if the policy is delivering the results we intended?
The Better Rules Discovery tests what “fit for purpose” could look like, using two real bits of legislation (the Rates Rebates Act (1973) and the Holidays Act (2003)).
This small project forces me to think about some big things. It’s not just about linking artificial intelligence and other technologies into government decision-making and service deliv…
